heat pump not cooling home

Why Won’t My Heat Pump Stop Running in Pembroke, NC?

April 29, 2025

A heat pump is an excellent system for eco-friendly heating and cooling in your Pembroke, NC home. If you switch your heat pump into cooling mode this spring, and it cycles endlessly, you may wind up with the opposite of efficiency. Read more below about why a heat pump may run nonstop and what you should do if it happens to your system.

Incorrect Thermostat Settings

Always check your thermostat first when your heat pump runs nonstop. Make sure it is in cooling mode, with the fan on auto, and that the temperature isn’t too low. Try increasing the temperature a couple of degrees to see if that fixes the issue.

Dirty Air Filter

A dirty or clogged air filter may lead your cooling system to run endlessly since it cannot force enough cold air to the vents to properly cool your home. In this case, the system may run continuously to try to meet the desired temperature. To prevent clogs, change your air filters at least once every three months.

Low or Leaking Refrigerant

Without refrigerant, your system cannot make enough cold air to cool your home. Low refrigerant levels may cause your system to continue cycling as it tries, but fails, to reach the programmed temperature.

Heat Pump Is Too Small

If you’ve done major renovations or added onto your home since you installed your HVAC system, there’s a chance that it may no longer be large enough to cool your home efficiently. When your system is too small, it just continues to run because it cannot meet the set temperature.

If your home’s heat pump won’t stop running, you’ll likely see a spike in your energy bill. You may also face repair bills as this endless cycling puts strain on the components inside. To fix the nonstop running, call Cape Fear Air, Electric & Plumbing for heat pump repairs today so you can enjoy efficient comfort in your Pembroke, NC home.

Image provided by iStock

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