Read Recent Air Conditioning Reviews from Cape Fear Air & Electrical Customers

We always ask for Frank. He is very passionate about making sure we are happy and understand everything that he's doing. Frank is professional, courteous, and kind!!! My family trusted him and I definitely understand why!!! Now I trust him and always request Frank! He takes extra steps to make sure he keeps your home neat and clean. Ask for Frank he will definitely do everything right and be very clean and professional about everything!!! Thank you Frank! Read Less

Cape Fear Air Conditioning, Heating and Electrical is great! I needed a service call after my A/C went. 24/7 response and same day service. Rich showed up and had it back up and running in no time. He was friendly, down to earth and honest. Kept me update on what was going on. He even stayed around a few minutes to ensure it was working properly. When I needed an estimate for a new A/C, Mr. Jeff Nance was a tremendous help with a free estimate and several recommendations. He answered all my questions; very honest and professional. After several other estimates and doing my own research, I went with Cape Fear Air Conditioning, Heating and Electrical; honest, friendly and quality service at a fair price. New A/C unit partially pays for itself. My wife and I are extremely satisfied. No regrets. Read Less

There are only 5 stars available on this review. Rich and Ben deserve 10 STARS. After listening to the issue, Ben said he would send Rich out because Rich had more experience with soft start modules. Rich came out and knew what was going on immediately. He fixed the issue in 30 minutes and explained what happened and why. Both of these technicians are welcome back and will be requested by name. Read Less

We’ve been using Cape Fear AC & Heating since 1973, so they have installed and upgraded all our equipment. We’ve always had good service technicians, until 2020, when we had Nick (the GOAT!) come to assess our ac/heating unit and complete our maintenance. Once Nick left, I called the company and told them I only wanted him to service our ac/heating unit in the future! Nick is amazing! He has a great personality, great values, is very polite, and is a very efficient and skilled technician! If you use this company, be sure and ask for Nick‼️ Read Less

I don't write these reviews often but the level of service I received from these guys warrants some public praise. I reached out to have some routine maintenance done to our A/C system. They arrived on time. They were professional, friendly and clearly communicated what was going to be done. During the service they found a serious issue, so I had them give us a quote to replace what needed to be done. The price seemed right, but I decided to get another quote from another company. When the other company arrived the guy was just as professional and friendly. I mentioned that Cape Fear had already given a quote and the guy said "oh yeah, I used to work there. Robert is the guy who trained me". EVERY SINGLE TECHNICIAN was just a pleasure to deal with. Great communication. Friendly. I can not give a higher recommendation. If you need A/C work, look no further. Read Less