Read Recent Air Conditioning Reviews from Cape Fear Air & Electrical Customers

I have a previous review where I commended Cape Fear Air for honoring a manufacturers warranty when the installer did not; saving me over $6K. Today I had Cape Fear come in to service two 4 Ton Split Systems and identify the problem on a mini-split that wasn't working. The TECH was "Frank", he was the best AC Tech I've ever had (30 years of bad experience, now I've got the firm AND the "guy"). Frank spent around 4 hours servicing the two systems (prior companies completed both in around and hour... and Frank wasn't taking breaks!). Move on to the non-functional mini-split... Cape Fear (Frank) contacted the A/C manufacturer when the standard "checks" didn't work... and started disassembling stuff and breaking out the multi-meter and checking voltages across a circuit board that looked like a LARGE plate of spaghetti. End state is that hours after starting (and $80.00 out of my pocket book) Frank was able to diagnose the problem... which is what I asked for. I absolutely recommend Cape Fear A/C for all of your Heating and Air issues... they may not be the least expensive but they do what they are contracted for and HONOR warranties for equipment they didn't even install... ever experience that? Me neither. Need an A/C Firm, here's my recommendation. Cape Fear... Frank deserves a raise. Thanks again for the excellent service! Read Less

Parker and Nate were very helpful. They went out of their way to make the install of my a/c work out. They had to disassemble the entire air handler to install it in my attic. They did not complain. It's was 97 degrees outside. They returned the next week to install my split unit fur upstairs. I am very pleased with their work and the time they took to Make it right the first time. Thank You Parker and Nate!!! Read Less

Robert came to my house to service our old unit. He was great, and got us in touch with Eric that day for a quote on a whole new system. Both Robert and Eric were a pleasure to work with. They scheduled our new unit and all new duct system to be put in one week after. Then Tom, Brayden and Tony came out for three days to remove our old and battered system and put in the new. Very nice guys, worked hard to make sure the system was up and running. Stayed until 6:30 on the last night to troubleshoot a wiring issue, everyone at this company I worked with had a great attitude and was informative. Read Less