HVAC company technician

Ask These 3 Questions Before Choosing an HVAC Company

January 25, 2023

Before you engage an HVAC contractor to repair or install a new system for you, it is vital to conduct a thorough background check on them. The review will help you to avoid spending money on unqualified contractors and ensure you get professional services. We will cover some questions to ask before choosing an HVAC company in Sanford, NC.

1. Do They Have the Right Certifications?

Anyone can claim to be an HVAC professional because they can work on an HVAC system. Professional HVAC technicians stand out because of the certifications they possess.

One of the most vital certifications in the HVAC industry is the NATE (North American Technician Excellence) certification. NATE specializes in training and certifying HVAC technicians.

To receive the certification, a technician must demonstrate knowledge of HVAC tools and safety standards. The technician must also undergo thorough tests on HVAC repairs, maintenance and installations. Therefore, before you allow a technician to work on your HVAC unit, find out whether they are NATE-certified.

2. Which Brands Do They Work With?

There are multiple brands in the HVAC industry that offer comfort systems. Among the most reputable brands include Trane, Mitsubishi and Lennox. Systems from these brands are reliable and durable. If an HVAC contractor works with a brank you’ve never heard of, that is a red flag.

3. How Long Have They Been in Operation?

Usually, a contractor who has been in the industry for an extended period has worked on multiple types of HVAC systems. Therefore, they are more likely to accurately diagnose a problem than a contractor who has only been in the industry for a year or two.

Also, if a contractor has been in operation in your area for an extended period, it is less likely that they will go out of business soon. It can be frustrating reaching out to a contractor during an emergency only to find that they are no longer in business.

Contact Cape Fear Air Conditioning, Heating, & Electrical Company, Inc. for professional HVAC services. Our technicians possess NATE certifications and have years of experience working on various HVAC systems.

Image provided by iStock

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